Job Title: Remote IPTV Business Manager
Location: Remote (Work-from-home)
Job Type: Full-time
About Us: We are a growing IPTV business that provides high-quality streaming services to a global audience. We are seeking a dedicated and highly motivated individual to manage our IPTV operations from home. The ideal candidate will have a strong understanding of IPTV technology, excellent communication skills, and a commitment to ensuring the success of our business.
Job Description: As the Remote IPTV Business Manager, you will be responsible for overseeing the entire IPTV operation. This includes managing customer subscriptions, ensuring high-quality service delivery, troubleshooting technical issues, maintaining smooth business operations, and driving growth for the company.
Key Responsibilities:
• Manage IPTV Operations: Oversee the day-to-day operation of the IPTV service, ensuring all systems run efficiently and effectively.
• Customer Support: Provide exceptional customer service, addressing technical issues, subscription inquiries, and any other customer-related concerns.
• Content Management: Ensure that the content offered through the IPTV service is up-to-date, accurate, and meets legal and licensing requirements.
• Troubleshooting and Technical Support: Respond to and resolve technical issues related to the IPTV system, including buffering, connectivity, or playback problems.
• Business Growth: Implement strategies for business expansion, including customer acquisition and retention strategies.
• Financial Oversight: Monitor payments and subscriptions to ensure timely invoicing and processing.
• Reporting: Maintain accurate records and generate reports on key metrics such as customer activity, service uptime, and financial performance.
• Compliance: Ensure the business complies with all relevant legal and regulatory requirements related to IPTV services, including copyright and licensing laws.
• Continuous Improvement: Keep up to date with the latest IPTV technologies, trends, and best practices to ensure the business remains competitive.
Requirements:
• Proven experience in IPTV management, streaming technology, or a related field.
• Strong understanding of IPTV platforms, streaming protocols, and content delivery methods.
• Excellent troubleshooting and technical support skills.
• Self-motivated with the ability to work independently from home with minimal supervision.
• Excellent communication skills, both written and verbal.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and priorities effectively.
• Basic understanding of billing systems and financial reporting.
• Knowledge of relevant industry regulations and licensing requirements.
• Comfortable using various software tools to manage and track business operations.
Preferred Qualifications:
• Experience working remotely in a similar role.
• Knowledge of network security best practices.
• Prior experience with IPTV content delivery networks (CDN).
• Familiarity with customer support software and CRM systems.
Compensation:
• Competitive salary based on experience.
• Benefits package (if applicable).
• Flexible work hours.
To Apply: Please submit your resume along with a brief cover letter explaining why you are the ideal candidate for this remote position.
Job Types: Full-time, Part-time, Permanent
Pay: ?6,000.00 – ?10,000.00 per month
Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: Remote
