We are looking for enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSRs and Admin Support!
We are a boutique service provider specializing in trades and home services, deeply invested in the well-being of our team members and clients alike.
Currently, we seek customer service representatives who are ready to take on a significant role. Responsibilities include managing company communications via phone and email and utilizing the CRM system. As part of a close-knit team, your contributions will be impactful.
Responsibilities:
– Handle customer inquiries via phone, email, and chat in a timely and professional manner
– Provide administrative support such as data entry, file management, and scheduling appointments
– Use problem-solving skills to resolve customer issues
– Be tech-savvy and have the ability to learn and use new tools and systems
– Knowledge or past use of CRMs is a plus
– Experience in the Home Service Industry is a plusRequirements:- Proven experience in customer service/virtual assistant
– Strong communication and interpersonal skills
– Excellent time-management and organizational skills
– Ability to multitask and prioritize tasks effectively
– High attention to detail
– Proficiency in Microsoft Office Suite and Google Suite
– Knowledge of Jobber and HouseCall Pro a plus
– Familiar with CRMsIf you are someone who thrives in a fast-paced environment and enjoys taking on responsibility, then we want to hear from you!
To apply:Send an email to apply @ninjava.com and attach a 60-second video introduction as well as your CV/resume.
Job Type: Full-time
Pay: $5.00 – $8.00 per hour
Expected hours: 25 – 40 per week
Schedule:
• 8 hour shift
Work Location: Remote
