Description:
? The Sales Support Representative-Remote works from home and interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.
? This position provides customer service support and resolution of non-routine problems regarding client’s product or services.
? We accept applications for this position on an ongoing basis. Active Military, veterans, spouses, and family members are encouraged to apply.
? A NEW CAREER POWERED BY YOU Are you looking for a ?work from home? career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Requirements:
? Military affiliation (active, veteran, spouses, or other immediate family members)
? 1 year of customer service experience
? 6 months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
? Must be at least 24 years of age
? Open availability
? A high school diploma or GED
? A quiet, distraction-free environment to work from in your home
? Proficiency in fast-paced multi-tasking
? Eagerness to learn new technologies
? Strong computer navigation skills and PC knowledge
? A desktop or laptop to complete PC and internet testing ; A work computer will be provided after hire.
? High Speed internet (no wireless/hotspots or satellite) and a smartphone
? Must reside in the United States and have a valid U.S. address for residence
Benefits:
? Paid training and performance-based incentives
? Lucrative employee referral bonus opportunities
? 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
? Health and wellness programs with trained partners to help promote a healthy you
? Mentorship programs that support your rewarding career journey
? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more