Description:
• The Sales Support Representative-Remote works from home and interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.
• This position provides customer service support and resolution of non-routine problems regarding client’s product or services.
• We accept applications for this position on an ongoing basis. Active Military, veterans, spouses, and family members are encouraged to apply.
• A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Requirements:
• Military affiliation (active, veteran, spouses, or other immediate family members)
• 1+ year of customer service experience
• 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)
• Must be at least 24 years of age
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing ; A work computer will be provided after hire.
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence
Benefits:
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more