Description:
• Analyze complex or technically difficult Cyber and other Professional Liability claims
• Provide resolution of medium to highly complex nature claims
• Manage the total claim costs while providing high levels of customer service
• Handle a diverse portfolio of cyber claims
• Conduct comprehensive investigations into incidents
• Analyze policy wordings and determine coverage applicability for each claim
• Draft coverage letter and maintain accurate claim files
• Identify and investigate for possible fraud and recovery opportunities
• Serve as the primary point of contact for assigned clients
Requirements:
• Bachelor’s degree from an accredited college or university required
• JD preferred
• Adjuster Licenses as required
• Professional certification as applicable to line of business preferred
• At least five (5) years of claims management experience
• At least (2) years of cyber claims management experience
• In-depth knowledge of appropriate Cyber and other Professional Liability lines
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent negotiation skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
Benefits:
• Medical, dental, vision
• 401k and matching
• PTO
• Disability and life insurance
• Employee assistance
• Flexible spending or health savings account
• Other additional voluntary benefits