Job title: Senior Moderator
Company: Chadwick Martin Bailey Inc.
Job description: Job description
Summary
Are you ready to up-level your insights career and work with the worlds leading brands? Our growing team is looking for qualitative experts who are intellectually curious, passionate about research and data, and masters at weaving insights into compelling narratives. Our qualitative research team prides itself on our ability to provide outstanding client service, strategically addressing client needs by translating data into actionable insights.
The Senior Moderator (Open to Remote) understands human behavior and how emotions and values drive decisions for our clients. This person has strong interpersonal, oral and written communication skills and is a critical thinker and problem solver who can strategically address client needs by translating data into actionable insights. They possess the demonstrated ability to build positive relationships, provide outstanding customer service, and excel in organization and time management.
Chadwick Martin Bailey (CMB) is a full-service custom market research and strategy firm, helping the worlds leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology and market strategy to tackle game-changing initiatives for our clients like uncovering new markets and segmenting high value customers, understanding the core strengths and weaknesses of their brand, and identifying/testing new products and services. As a Top 50 Market Research firm, were known for our relentless business decision focus, creativity, deeply consultative approach, and rock-solid execution.
Responsibilities and Expectations
Qualitative Services Team
Adhere to CMB’s defined approaches, processes and best practices
Contribute to marketing CMB by writing a blog annually
Take advantage of training and development opportunities
Contributes to a team and/or committee for ongoing CMB initiatives
Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables
Essential Duties
Establishes and nurtures consultative relationships with existing clients, vendors, moderators, peers, senior staff, and other teams
Demonstrates confidence in client interactions and communications
Owns discussion guide writing, moderating interviews, analysis and reporting
Leads analysis of results and develops engaging, insightful, creative, and customized deliverables and presents to the client
Oversees creation of the screener and recruiting management as needed
Partners in the proposal development process (e.g., schedule, pricing, methodology)
Effectively communicates with other project team members and external resources
Stays abreast of industry trends, seeks out and brings new techniques and willing to apply them to projects as appropriate
Anticipates and identifies project problems and finds solutions independently
Presents a CMB University case study annually
Participates in peer reviews in a timely manner
Qualifications
Minimum of a bachelors degree in Communications, Journalism, Market-Research, Anthropology, Behavioral Psychology or related field
Minimum of 5 years work experience in qualitative market research
Minimum of 3 years of experience independently managing moderating duties
Is RIVA trained or willing to participate within first 6 months on the job
Proficient and demonstrated skills in in-person, telephone, online moderating with individuals and groups
Excellent analytical skills and the ability to synthesize findings from disparate sources
Excellent at establishing and managing relationships with clients, vendors and coworkers
Ability to work in a fast-paced environment to meet deadlines with limited supervision
Excellent at establishing and managing relationships with clients, vendors and coworkers
Is detail-oriented and can work on multiple projects at a time
Skilled in Microsoft Office software environment
Sense of humor and self-aware
Travel
20% – 40% travel
No agency assistance required
No visa sponsorship is available for this position.
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Location: Boston, MA
Job date: Fri, 26 Aug 2022 05:13:59 GMT
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