About the position
Zscaler is seeking an experienced Site Reliability Engineer to join their Site Reliability Engineering team. This role involves collaborating with Software Engineering and Infrastructure teams to design and implement monitoring solutions, manage deployments, and troubleshoot issues in a fast-paced environment. The engineer will play a crucial role in ensuring the reliability and performance of Zscaler’s cloud security platform, contributing to the company’s mission of making the cloud a safe place for business.
Responsibilities
• Work with Software Engineering and Infrastructure teams to design, implement, and deploy end-to-end monitoring solutions.
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• Manage the deployment of patches, upgrades, and administrative tools/utilities.
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• Monitor applications & services, participate in on-call rotations, and address issues while developing strategies to prevent future incidents.
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• Troubleshoot problems, resolve issues, and communicate solutions.
Requirements
• 2+ years of experience working in 24/7 NOC operations, production cloud platforms, and associated processes and automation workflows.
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• Working knowledge of Linux/UNIX and related applications.
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• Familiarity with a programming language (e.g., Python, Go) and scripting languages (e.g., Bash).
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• High-level understanding of networking standard protocols and components such as HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, and Load Balancing.
Nice-to-haves
• Passion for solving technical challenges in running a resilient cloud platform with high Service level agreement.
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• Constantly drive to improve, optimize, and identify opportunities for process improvement.
Benefits
• Various health plans
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• Time off plans for vacation and sick time
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• Parental leave options
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• Retirement options
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• Education reimbursement
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• In-office perks, and more!