Job Description:
Overall Purpose: Responsible for the identification, analysis, development, and documentation of process improvements, methods and procedures and or quality standards.
Key Roles and Responsibilities:
• Consults with line management on process management and improvement. Identifies and makes recommendations for process improvements.
• May work with Six Sigma certified professionals in accomplishing key projects through process and quality improvement.
• Analyze, track and publish performance indicators and results which identify performance trends and capabilities for success.
• Position develops metrics that provide data for process measurement and identifying indicators for future improvement opportunities.
• Collects data and recommends solutions to root causes of problems. Identifies and evaluates performance against process requirements and aligns improvement to performance shortfalls.
• Confer with staff on the use of re- engineering techniques to improve… process performance and product quality.
• Deliver presentations and training courses to a diverse population of people on related topics.
• Surveys, analyzes and develops best practices for techniques and processes.
• In support of a business objective, develops applicable tools, methods and systems to ensure continuous performance improvements.
• When working on a solution, may employ Six Sigma methodology and analytics.
• Designs and facilitates the programs related to total quality plans. Reviews product designs, establishes procedures and techniques for control of quality standards, directs inspection services, coordinates manufacturing and engineering, and confers with customers to define and resolve product quality problems. Identifies which methods and processes are inhibiting effectiveness in the operation.
• Counsels other on the development of policies, procedures, systems, forms, and reports for a department to support active business initiatives.
• Defines process flows, business rules, and user requirements.
• Where applicable, works with outside vendors to identify/schedule programs and support materials.
• Facilitates moderately complex organizational process improvement activities.
• Writes, rewrites and or edits documents such as procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related publications to communicate clearly and effectively specifications and instructions to a wide range of audiences.
Education: Bachelor Degree or related experience preferred
Experience: At least 3 years related experience preferred
Supervisory: No.
Locations:
Dallas, Texas
Atlanta, Georgia
Alpharetta, Georgia
Naucalpan De Juarez, Estado de Mexico, Mexico
Wichita Falls, Texas
Relocation assistance will not be provided – If you live outside of these locations you will have to relocate at your own expense.
Ready to work 3-5 days in the offer per week.
Our Specialist, earn between $57,800 – $107,900 USD. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Mexico Specialist, earn between $414,700 – $622,000 MXN.
Joining our team comes with amazing perks and benefits:
• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.
And regardless of where youÂ’re at in your career trajectory, youÂ’ll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, youÂ’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
Weekly Hours:
40
Time Type:
Regular
Location:
Dallas, Texas
Salary Range:
$57,800.00 – $107,900.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities
