The remote call center representative is in charge of giving customers top-notch support via chat, email, and phone. The Representative will be in charge of providing accurate and timely information, responding to client enquiries, and resolving customer problems. The Representative will also be in charge of keeping track of consumer information and giving management… feedback.
Responsibilities:
Provide prompt and expert responses to client inquiries received via chat, email, and phone.
Resolve consumer complaints promptly and effectively.
Give customers accurate and timely information
Keep track of consumer information and give management comments
Contact customers again to check on their satisfaction
Track consumer comments and give management feedback.
Retain a cheerful disposition and an air of authority.
Follow all corporate rules and regulations.
Additional tasks as needed
Qualifications:
High school graduation or its equivalent
Prior experience providing client service
Strong interpersonal and communication abilities
The capacity to prioritize and multitask
Capacity to function both individually and in a group
Work Schedule
This job has the following work schedule:
Flexible
Benefits & Perks
This job has the following benefits:
Remote work flexibility
Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.
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