RemotelyHR
Huntington Beach, CA…
Full-Time
Job Description
Note: RemotelyHR is hiring on behalf of client.
Virtual Assistant / Operations Coordinator (Remote)
A popular home design and lifestyle brandÂ’s team is looking for a dynamic and experienced Virtual Assistant / Operations Coordinator to join our team! This position will be temporary to fill in for a team member who is going on maternity leave, but there is potential for this to turn into a regular, full-time position. (Note: This position is a contract, 1099 position)
Overview: Assist the client and team with all administrative tasks including but not limited to; scheduling, calendar management, gifts and gratitude, team management, email consolidation, community management, website updates, and daily operations tasks.
Primary Responsibilities & Job Duties:
1. Daily Email Management: Go through emails on a daily basis, flag important emails, input key items into the daily log document.
2. Executive Assistant duties: Send a morning text with updates, to-do items, and urgent matters. Manage calendar, classes/appointments, check emails, customer service, communicate with other vendors and teams. Responsible for all scheduling, meeting agendas, and meeting notes.
3. Community Management: Monitor comments, DMs on social media. Respond to website inquiries and reviews.
4. Customer Service: Manage email regarding orders and handle customer-facing communication. Coordinate with the ecommerce/retail team regarding returns, damaged items, etc.
5. E-commerce Support: Assist the e-commerce team in adding new products to product catalog and website.
6. Monthly Reporting: Assist with monthly reporting for bookkeepers.
7. Special Projects: Work on various projects (photo organizing, asset management, special requests, etc.).
8. Team Project Management: Manage team projects and communication, including new team member onboarding, past team member offboarding.
9. Virtual Consulting Coordination: Manage virtual consulting program, including client communication, adding new designers, managing schedules, and communicating with clients.
10. Additional Responsibilities: A team player who is able to manage tasks as they arise.
Skills and Qualifications:
Dynamic and a self-starter
Able to multitask and handle multiple projects at the same time
Must be able to work independently and complete tasks in a timely manner
Maintain professionalism in all interactions
Extremely organized.
Strong communicator and team collaborator.
Experience and success working in a self-managed environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Time Commitment:
Hours: 40 hours/week (8 hours each day)
Must be able to work PST hours
Requirements
Requirements:
3+ years of experience as a virtual assistant, executive assistant, operations coordinator or similar role.
Must have your own computer/internet setup
Must type minimum of 50 WPM
Proficient in G-Suite
Must be knowledgeable in Canva or similar graphic designing software
Experience with Shopify & Airtable is a bonus, but not required
