Job descriptionWe are a virtual receptionist company based in the United States looking for virtual receptionists that can effectively handle inbound calls to answer inquiries and book appointments.You will be receiving phone calls from prospective customers for home services businesses such as cleaning companies, electricians, plumbers, landscapers, etc.You must be able to represent the client as if you are working in the clientÂ’s office and are a part of their company. You will answer the phone pleasantly and with a smile and recite our clientÂ’s standard greeting. We will train you how to answer customersÂ’ questions and how to book appointments on our clientÂ’s CRM/scheduling platforms.While speaking with the customer you will take detail call summary notes which will include the customerÂ’s contact information, reason for inquiry and any other relevant information. This information will be recorded while speaking with the customer.After the phone call ends, you will send your call… summary notes to our client. You must have great attention to detail and make sure there are no typos or missing information.WORKING HOURS AND COMPENSATIONCompensation: $800/month USDWorking hours: 5 days per week, 9 hours per day, 1 hour for lunch and two, 15-minute breaks. 8am to 5pm Pacific Standard Time (Los Angeles)Job Type: Full-timeJob Type: Full-timeExperience:in Customer Service: 1 year (Required
