Description:
• Responsible for helping customers create and envision a home they would love.
• Conduct virtual design consultations to meet sales, design, and productivity targets.
• Navigate multiple software applications and tools to provide recommendations.
• Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration.
• Track and manage customer interactions using Salesforce CRM.
• Utilize sales and interior design knowledge to guide customers through design decisions and purchases.
• Keep informed about design trends and marketplace updates.
• Prioritize customer experience while managing time effectively.
• Ask relevant probing questions to offer complete sales solutions.
• Demonstrate a positive and professional attitude with all customers and team members.
• Share innovative ideas to improve team operations.
• Work in a dynamic environment with frequent updates.
Requirements:
• Experience using technology to drive business results… including virtual communication and video conferencing.
• 2 years of sales experience required with a track record of meeting and exceeding quotas.
• A degree, background or certification in interior design.
• Strong focus on delivering excellent customer service and achieving sales targets.
• Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends.
• Strong organization, self-motivation, communication, and relationship management skills.
• Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi).
• Proven ability to succeed in a fast-paced and evolving environment.
• Ability to contribute to the success of team members and collaborate effectively.
• Dedicated private workspace (Wayfair provides necessary computer equipment).
• Proficiency in Google and Microsoft Office applications and the ability to learn new business systems.
Benefits:
• Receive a continuous stream of customers without the need for sales, marketing, or commuting.
• Wayfair offers health, vision, and dental insurance coverage starting on Day 1.
• Wayfair offers 401K with company match up to 4%.
• You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space.
• You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more.
• Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year.
• Enjoy a collaborative work environment and team culture.
• Participate in regular sales contests for extra earning potential