Full job description
About Us:
We are looking for an experienced Executive Assistant to join our team!
Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies.
About the Role
We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed.
Executive / Administrative Assistant Responsibilities Include:
Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents
Performs office tasks including maintaining records, and performing basic bookkeeping
Manages training programs and obtains credentials for attendees
Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments.
Create sales proposals and supporting materials as needed
Accounts receivable and collections support as needed including processing payments, resolving outstanding payments, tracking, and reconciling ledger
Accounts Receivable & Collections Responsibilities Include:
Creates and sends out new client welcome packets
Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports
Manages and ensures meeting monthly cash flow goal
Reconciles AR ledger to ensure that all payments are accounted for
Process ACH and credit card payments
Qualifications
Minimum 3 years of experience in client relations, administrative support, billing, and collection
Strong communication skills
Service-oriented and able to resolve client grievances.
Ability to multi-task, prioritize, and manage time effectively.
Excellent organizational skills and attention to detail.
Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
Technical Skills
Familiarity with CRM systems and practices
Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint
Experience with QuickBooks (minimum 3 years)
Compensation and Benefits
Bonus opportunities up to $3000 per year based on job performance and meeting preset goals
401(k) with company match
Health, Vision and Dental insurance
Paid time off
Overtime is available
Job Type: Full-time/Pat-time
Pay: From $31.00 42.00 Per Hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Experience:
Microsoft Powerpoint: 2-3 years (Preferred)
Microsoft Word: 2-3 years (Required)
Microsoft Excel: 2-4 years (Required)
Work Location: Remote