Job title: Data Center Operations Manager
Company: Amazon
Job description: DESCRIPTION
Job summary
Amazon Web Services (AWS) is seeking Data Center Operations Managers to support our customers in multiple locations including: Phoenix, AZ; Herndon, VA; Las Vegas, NV; Columbus, OH; Boardman, OR; San Francisco, CA; Los Angeles, CA.
Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24×7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding. The successful candidate will have experience managing people, creating, tracking and controlling budgets, devising strategies, mentoring people, sponsoring projects and proposing technical solutions. The successful candidate will be operationally responsible for one or more of AWS Data Centers.
Key job responsibilities
Management of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management
Ensuring effective and efficient management of day to day Datacenter Operations
Manage/Improve the workflows and throughput for data Centers Operations
Become a subject master in Data Center Operations
Play a key part in innovation and driving automation within Data Center Operations
Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience
Management of large scale events in the Datacenter(s)
Part of an on-call rotation for Datacenter Issue escalations
Vendor management/monitoring vendor performance related to infrastructure cabling and other Datacenter requirements
Assist with coordination of design, project timeline/ schedule and construction works with other contractors, project teams and construction teams
Ensuring his/her Data Center is compliant with all relevant security policies and procedures
BASIC QUALIFICATIONS
Minimum 2 years in a team lead or project lead role
Knowledge of server hardware maintenance/troubleshooting across multiple server vendors
In-depth knowledge and experience of change / incident management
Solid data mining / analysis skill
High literacy in security and customer data protection
Solid communication skill set (decision making, confrontation management, commitment, coaching the team)
PREFERRED QUALIFICATIONS
Knowledge and / or experience of Power, Cooling & Facilities Engineering inside a data center
Knowledge and / or experience of logistics
Knowledge and / or experience of physical – IT security
Experience with capacity planning, preferably at a server and data center level
Experience with major Networking manufacturer equipment in an enterprise environment
Data Center related certification – CDCP/S/E, CDCMP/TP
Linux certification and/or administration experience – RHCSA/RHCE, LPIC, Linux+
Network certification – CCENT/CCNA, Network+
Project Management skill
This role can be located in multiple areas across the US and compensation may vary based on location. The pay range for this position in Colorado is $116,000 – $137,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Expected salary: $116000 – 137000 per year
Location: Sterling, VA
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