Job title: Engineering Operations Technician
Company: Amazon
Job description: DESCRIPTION
Job summary
Amazon Web Services (AWS) is currently hiring for an Engineering Technician to support our data centers. The Engineering Technician will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations.
The Data Center Engineering Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. The Data Center Engineering Technician will continue to maintain high reliability and performance while keeping operating costs in facilities at a minimum.
Engineering Technicians are Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors.
Key job responsibilities
Supervise contractors who perform servicing or preventive maintenance
Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
Perform root cause analysis for operational issues
Troubleshoot facility and rack level events
Ensure all personnel on-site follow safety protocols
Work on-call and a rotating schedule as needed
Take daily operational readings and provide metrics reporting to senior engineers
Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
Physical Requirements:
All physical requirements are expected with reasonable accommodations
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw
Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more
Carry objects weighing up to 40 pounds for short distances
Work shifts longer than eight hours in duration
Respond to off hour emergency calls
Maintain balance and perform construction tasks while on a ladder
Coordinate body movements when using tools or equipment
About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS
Bachelor’s Degree or Technical (Military/ Trade School) Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
2+ years of electrical, mechanical or relevant data center experience
2+ years of experience with Microsoft Excel, Word, and Outlook
PREFERRED QUALIFICATIONS
4+ years of Data Center Engineering Experience
Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Meets/exceeds Amazon’s leadership principles requirements for this role
Meets/exceeds Amazon’s functional/technical depth and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Expected salary:
Location: Sterling, VA
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