Amazon Customer Service Center FULL TIME Work From Home Up To $35 Hour
Job Summary…
Join American Expresss world-class team as a full-time Customer Service Representative working from the comfort of your home. Earn up to $35 per hour with a flexible schedule that allows you to balance work and personal life. This remote position comes with a host of benefits, including Health, Dental, Paid Training, and Paid Vacations.
Job Description
American Express is seeking enthusiastic, customer-focused individuals to join our team remotely as Customer Service Representatives. In this role, you will be the first point of contact for our customers, providing timely and professional assistance to ensure their satisfaction. We pride ourselves on delivering exceptional service and we are looking for individuals who share our commitment to excellence.
As a full-time Customer Service Representative, you will handle a variety of inquiries and issues, ranging from account questions to product information and more. Your ability to resolve issues efficiently and with a positive attitude will contribute to our teams goal of exceeding customer expectations.
We understand the importance of work-life balance, and therefore offer a flexible schedule that allows you to choose the hours that align best with your lifestyle. This is a remote position, giving you the freedom to work from your own home.
Requirements
High school diploma or equivalent
Excellent communication skills, both written and verbal
Proficiency in using computers and navigating multiple software applications simultaneously
Strong problem-solving skills and ability to think critically
Previous customer service experience is preferred but not required
Ability to work independently and in a team setting
Flexible availability, including potential evenings and weekends
Responsibilities
Answer incoming calls and emails from customers
Provide accurate information regarding products and services
Troubleshoot and resolve customer issues promptly
Maintain high levels of customer satisfaction
Document and update customer records in the system
Follow up on customer interactions when necessary
Adhere to company policies and procedures
Benefits
Health, Dental, and Vision insurance
Paid Training
Paid Vacations
401(k) with company match
Flexible work schedule
Employee discounts
Career advancement opportunities
Educational Qualifications
High school diploma or equivalent required
Further education in communication or related field is a plus
Experience
Previous experience in a customer service role is preferred but not mandatory
Experience using CRM software is advantageous
Company Overview
American Express is a global leader in providing financial services and products to millions of customers around the world. We are committed to providing exceptional service and creating an inclusive work environment where all employees can thrive. Join us in our mission to help customers achieve their financial goals with top-quality service and support.
Apply now to become a part of our dynamic team and help us continue to deliver the superior service that American Express is known for!
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