Job Summary
Job Type: Full-time, Remote…
Salary: Competitive, Hourly
Company: Amazon
Location: Remote (Work From Home)
Benefits: Health insurance, 401(k), paid time off, employee discounts, career growth opportunities
Job Description
Amazon is seeking enthusiastic and dedicated individuals to join our Customer Support team. As part of this team, you will be responsible for providing timely and accurate solutions to our customers queries and issues. This is a full-time, remote position that offers the flexibility of working from home while contributing to a globally recognized brand.
Requirements
High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving abilities
Ability to handle high-stress situations calmly and effectively
Proficiency with computers and internet navigation
Previous customer service experience is a plus
Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve product or service problems by clarifying the customers issue
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team targets and call handling quotas
Follow communication procedures, guidelines, and policies
Keep records of customer interactions, process customer accounts, and file documents
Benefits
Health insurance
401(k) with company match
Paid time off
Employee discounts on Amazon products
Career growth opportunities within Amazon
Flexible work schedule
Educational Qualifications
High school diploma or equivalent required
A degree in a related field is a plus
Company Overview
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since our founding in 1994, weve significantly expanded our product and service offerings, international sites, and worldwide network of fulfillment and customer service centers. At Amazon, we place customers at the heart of everything we do. Join us and become part of a team that works hard, has fun, and makes history.
If you are passionate about customer service and want to work from the comfort of your home, we would love to hear from you. Apply now and help us continue to build Earths most customer-centric company.
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