Job Summary
Job Type: Full-time, Remote…
Salary: Competitive, Hourly
Company: American Express
Location: Remote
Benefits: Health insurance, 401(k), Paid time off, Employee discounts, etc.
Job Description
American Express is seeking passionate and dedicated individuals to join our Customer Service team. As a Customer Service Representative, you will be the face of American Express, providing world-class service to our valued customers from the comfort of your own home.
Requirements
High school diploma or equivalent (Bachelors degree preferred)
Minimum of 1-year customer service experience
Excellent verbal and written communication skills
Proficiency in basic computer applications
Must have a reliable internet connection and a quiet, dedicated workspace
Ability to work flexible hours, including nights and weekends
Responsibilities
Respond to customer inquiries via phone, email, and chat
Resolve customer complaints and issues efficiently and courteously
Provide accurate information about American Express products and services
Maintain detailed and accurate records of customer interactions
Meet or exceed performance metrics and customer satisfaction goals
Professional development through continuous feedback and training
Benefits
Comprehensive health insurance (medical, dental, vision)
401(k) with company match
Paid time off and holidays
Employee discounts on American Express products and services
Ongoing training and development opportunities
Work-from-home flexibility
Educational Qualifications
High school diploma or equivalent required
Bachelors degree preferred
Company Overview
American Express is a globally recognized financial services company that has been providing exceptional products and services for over 170 years. Our mission is to provide our customers with the best in customer service, financial products, and innovation. We value our employees and are committed to fostering a supportive and inclusive work environment where everyone can thrive. Join us and be a part of a company that is continually striving to make a positive impact on the world.
Apply now to become an integral part of the American Express Customer Service team and start your career from the comfort of your home.
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