Job Summary
Join CVS Health as an Analyst | Case Management Specialist, a fully remote opportunity that offers a competitive salary commensurate with experience, along with flexible working hours. This is a full-time position with a standard 40-hour workweek, allowing you to balance your personal and professional life. Enjoy the flexibility of working from anywhere while contributing to a company dedicated to improving health outcomes. CVS Health offers a robust benefits package that includes health and dental insurance, paid training, paid vacations, and a 401(k) plan with company matching.
Job Description
At CVS Health, we are committed to creating a healthier future for our customers, and we need dedicated professionals like you to help us achieve that goal. As an Analyst | Case Management Specialist, you will play a crucial role in case management by analyzing patient data, coordinating care services, and providing support to clients navigating their healthcare journeys.
In this role, you will be responsible for reviewing patient cases and collaborating with healthcare providers to develop personalized care plans. Your analytical skills will be essential in identifying trends and opportunities for improving patient care and outcomes. You will also serve as a liaison between patients, families, and healthcare teams, ensuring that all parties are informed and engaged in the care process.
This position requires strong communication and organizational skills, as you will manage multiple cases simultaneously while maintaining a high level of accuracy and attention to detail. You will have the opportunity to work with various stakeholders, including healthcare professionals, insurance representatives, and patients. Your expertise will help bridge gaps in care and facilitate access to necessary resources, ultimately contributing to our mission of transforming the health of America.
Your responsibilities will also include creating detailed reports on case progress, presenting findings to management, and recommending improvements based on data analysis. You will participate in ongoing training and development to keep your skills and knowledge current, ensuring you can provide the highest quality support to our clients.
Requirements
Bachelors degree in healthcare, social work, or a related field.
Minimum of 2 years of experience in case management or a related analytical role.
Strong proficiency in data analysis and reporting tools.
Excellent communication and interpersonal skills.
Ability to work independently and manage time effectively.
Knowledge of healthcare regulations and compliance standards.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Responsibilities
Analyze patient data and care metrics to identify trends and opportunities for improvement.
Develop and implement individualized care plans in collaboration with healthcare providers.
Serve as a point of contact for patients and families, addressing concerns and providing support.
Create and maintain detailed case documentation and reports.
Present case findings and recommendations to management and healthcare teams.
Participate in interdisciplinary team meetings to discuss patient progress and needs.
Stay updated on industry developments and best practices in case management.
Benefits
Comprehensive health and dental insurance.
Paid training and professional development opportunities.
Generous paid vacation and sick leave.
401(k) retirement plan with company match.
Employee discounts on CVS Health products and services.
Flexible working hours and remote work capability.
Supportive work culture and employee assistance programs.
Educational Qualifications
A Bachelors degree in healthcare, social work, or a related field is required. A Masters degree or relevant certifications in case management is a plus.
Experience
Candidates should have a minimum of 2 years of experience in case management, analytics, or a related field. Previous experience working in a healthcare setting is highly desirable.
Company Overview
CVS Health is a leading healthcare provider in the United States, committed to improving the health of our communities through innovative and accessible care solutions. With a focus on building healthier lives, CVS Health combines pharmacy, medical, and wellness services to meet the unique needs of our patients. We are dedicated to creating a diverse and inclusive work environment that fosters collaboration and empowers our employees to make a difference every day. Join us in our mission to transform health care and enhance the quality of life for millions of Americans.
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