As a Work From Home Customer Service Representative, you’ll be the voice of Remotelyst, providing exceptional support to our valued customers. You’ll play a critical role in resolving inquiries, ensuring customer satisfaction, and enjoying the flexibility to design your own work schedule.
Customer Service Key Responsibilities:
• Provide outstanding customer support via phone, email, chat, and other communication channels.
• Address customer inquiries and resolve issues efficiently and effectively.
• Escalate complex cases to appropriate departments when necessary.
• Gain in-depth knowledge of our products and services to assist customers accurately.
• Maintain detailed and accurate records of customer interactions in our CRM system.
• Offer basic technical support and troubleshooting guidance as needed.
• Educate customers on product features, benefits, and proper usage.
• Collaborate with your team to ensure a seamless and positive customer experience.
• Adhere to company policies… procedures, and quality standards.
• Enjoy the flexibility to create your own work schedule.
Qualifications:
• High school diploma or equivalent; some college education preferred.
• Previous customer service experience is a plus.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently in a remote setting.
• Proficiency with computer systems and software applications.
• Familiarity with CRM systems is advantageous.
• A passion for helping others and a customer-centric mindset.
• Reliable high-speed internet access and a suitable home office setup.
Benefits:
• Competitive compensation as a 1099 Contractor (Hourly + Incentives).
• Flexibility to create your own work schedule.
• Comprehensive training program to ensure your success.
• Opportunities for professional growth and development.
Equal Opportunity Employer:
Remotelyst is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
