iremote.grstudy1 Assistant Manager, Virtual Mail

Assistant Manager, Virtual Mail

  • Anywhere

Employer Industry: Online Legal Services

Why consider this job opportunity…
– Salary up to $83,150
– Annual bonus, incentive bonus, and/or restricted stock units may be provided
– Comprehensive benefits package including Medical, Dental, Vision Insurance
– 401k with matching contributions and Paid Time Off
– Flexible work environment with a remote-first approach
– Opportunities to make a positive impact on access to professional legal advice

What to Expect (Job Responsibilities):
– Lead and manage a small satellite office team to ensure smooth mail coordination and processing
– Maintain positive internal relationships through professional communication
– Implement strategic plans to meet KPIs and adjust as necessary
– Train, coach, and evaluate staff to uphold operational and quality standards
– Collaborate with other departments and stakeholders to resolve interdepartmental issues

What is Required (Qualifications):
– Minimum of 2 years of direct management experience with hourly front-line employees
– At least 2 years of experience in performance management, coaching, and feedback
– Familiarity with shipping and receiving via USPS and common carriers like FedEx or UPS
– High proficiency with Excel, Google Sheets, or similar tools
– Strong verbal communication skills and ability to lead effectively

How to Stand Out (Preferred Qualifications):
– Experience working in a diverse and inclusive work environment
– Familiarity with databases and basic SQL
– Strong attention to detail and ability to multitask independently
– Proactive problem-solving skills in situations with limited standardization
– Excellent time management and organizational skills

#OnlineLegalServices #RemoteWork #LeadershipOpportunity #CompetitiveCompensation #DiversityAndInclusion

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