About the position
The Assistant Director of Student Support Services at The University of Bridgeport is a full-time role focused on managing the Student Support Services (SSS) Program. This position primarily involves providing one-on-one advising to students, supporting their academic progress, and assisting the Project Director in various administrative tasks related to the program. The role emphasizes fostering an inclusive environment and addressing the needs of academically at-risk students.
Responsibilities
• Assist the Project Director in managing the Student Support Services (SSS) Program.
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• Provide one-on-one advising for approximately 60% of the total SSS participant population.
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• Provide referrals and connections to additional services available on campus.
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• Assist students in navigating the University system.
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• Model and instruct students on effective communication with faculty.
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• Coordinate and facilitate workshops on study skills and related topics.
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• Maintain a regular schedule of counseling, registration, and student educational plan appointments.
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• Provide feedback to the Director concerning student needs and outcomes.
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• Assist in the compilation, documentation, and submission of required reports.
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• Coordinate professional tutoring and supplemental instruction, and supervise the Peer Coach Program.
Requirements
• Bachelor’s degree required; Master’s degree preferred in Counseling, Higher Education Administration, Education, or related field.
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• Minimum of two years’ relevant experience in a higher education environment, including advising, career counseling, teaching, or personal counseling experience.
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• Demonstrated commitment to diversity, equity, and inclusion practices.
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• Knowledge of issues related to academically at-risk students, especially first-generation, disabled, and/or low-income students.
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• Basic technological literacy and proficiency with common word processing, spreadsheet, and database programs.
Nice-to-haves
• Experience with or participation in SSS or similar programs.
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• Experience working with a diverse population of students.
Benefits
• Health insurance
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• Dental insurance
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• Vision insurance
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• Pet insurance
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• 401(k) matching
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• Life insurance
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• Tuition reimbursement
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• Paid time off
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• Flexible schedule
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• Work from home opportunities