Job Summary: As a Bank Teller, you will provide exceptional customer service by processing customer transactions, maintaining accurate records, and assisting with account-related inquiries. This role involves daily interactions with customers, ensuring they receive a high standard of service, while adhering to bank policies and regulations.
Key Responsibilities:
• Process customer transactions, including deposits, withdrawals, transfers, and loan payments.
• Assist customers with account inquiries, explain banking products, and provide information regarding account balances and services.
• Ensure accurate and efficient handling of financial transactions and maintain a balanced cash drawer.
• Promote and cross-sell bank products and services to meet customer needs.
• Identify and resolve customer issues, escalating to higher-level staff as needed.
• Maintain confidentiality of customer information and adhere to all regulatory requirements and bank policies.
• Participate in ongoing training and development to stay updated on bank products, procedures, and regulatory changes.
Qualifications:
• High school diploma or equivalent
• Previous experience in cash handling or customer service is a plus.
• Strong communication skills and customer-focused mindset.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and accuracy.
• Basic computer skills, including proficiency in Microsoft Office applications.
Equal Opportunity Employer