Bilingual Front Desk Medical Receptionist
Houston Metro Urology, Houston’s largest and most comprehensive urology group is seeking an experienced Bilingual Front Desk Medical Receptionist to join our team.
• Consistently demonstrate exceptional patient care which is the heart of HMU.
• Coordinating patient care throughout the clinic: schedule and confirm appointments and check-in/out patients.
• Answer incoming calls, check messages, and return calls in a timely manner and answer inquiries on the phone, in person, or by email in a helpful, respectful, and efficient manner.
• Maintain the front desk and reception areas.
• Managing and updating patient records in Athena.
• Make sure all information has been received from new patients before their arrival and that all information is entered into the system accurately.
• Verify patient information on returning patients: demographics, referring doctor; pharmacy information, email address, and current insurance information.
• Take pictures of patients for patients’ files.
• Print daily appointment schedules, check fee slips and patient accounts for next day’s schedule including checking for referrals, overdue balances, labs, etc.
• Fill in for other positions in the front office when required.
Education:
• High school or equivalent (Required)
Required Qualifications:
• Minimum 1-2 years of experience in a medical office or healthcare setting.
• Proficiency in medical terminology and familiarity with insurance verification processes.
• Strong computer skills, including experience with Electronic Medical Record (EMR) systems.
• Bilingual (English and Spanish)
Preferred Qualifications:
• Athena software experience
• Phlebotomy experience
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
Application Question(s):
• Desired Salary
Education:
• High school or equivalent (Required)
Experience:
• Medical terminology: 2 years (Required)
• Medical receptionist: 2 years (Required)
• Microsoft Office: 2 years (Required)
Language:
• Spanish (Required)
Ability to Relocate:
• Sugar Land, TX 77479: Relocate before starting work (Required)
Work Location: In person