Employer Industry: Healthcare Services
Why Consider this Job Opportunity…
– Salary up to $36,200
– Opportunity for career advancement and growth within the organization
– Remote work from home
– Full-time position with benefits starting on the first day of employment
– Support for professional development and educational assistance
What to Expect (Job Responsibilities):
– Answer telephones and respond to basic customer questions using established methods provided in training
– Forward calls to appropriate personnel
– Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
– Solve client problems, update account history, and follow up with clients to confirm resolution
– Adhere to client’s SLAs, meet production targets, and collaborate with team members, management, and clients
What is Required (Qualifications):
– Two (2) or more years of customer service experience in any industry
– Knowledge of basic help desk software, computer software, and Microsoft Office applications
– Strong problem-solving skills and customer service skills with an emphasis on written and oral communication
– Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
How to Stand Out (Preferred Qualifications):
– Experience in a healthcare-related customer service role
– Strong technical skills and proficiency in additional software applications
#HealthcareServices #RemoteWork #CareerDevelopment #CustomerService #ProfessionalGrowth
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
