**Job Title: Call Center Sales Representative at Disney**
**Job Summary:**
Type: Full-Time
Salary: Hourly
Working Hours: 40 hours per week
Location: Remote
Benefits: Health, Dental, Vision Insurance, Paid Training, Paid Vacations, Employee Discounts
**Description:**
Join the magical world of Disney as a Call Center Sales Representative, where your role will be pivotal in providing an extraordinary experience for guests and fans around the globe. As a representative, you will handle inbound calls and assist customers with inquiries, ticket bookings, reservations, and provide information about all Disney products and services.
In this enchanting role, you will use your sales expertise to not only meet but exceed daily, weekly, and monthly sales targets by employing effective selling techniques and providing excellent customer service. You will be the frontline connection between Disney and its guests, ensuring they receive top-notch service that aligns with Disneys high standards and brand values.
You will receive comprehensive training to prepare you for success in your role and ongoing coaching to help you stay on top of Disneys offerings and promotions. This remote position offers the flexibility of working from home, allowing you to create a comfortable work environment without the daily commute.
**Responsibilities:**
1. Handle inbound calls courteously and professionally.
2. Provide detailed information about Disney products, services, and promotions.
3. Make ticket sales, reservations, and bookings as per the customer’s needs.
4. Achieve and exceed sales targets set by the company.
5. Record all interactions accurately in the customer database.
6. Stay updated with the latest Disney events, products, and services to provide accurate information to customers.
7. Address and resolve customer complaints and issues promptly and effectively.
**Requirements:**
1. High school diploma or equivalent.
2. Proven experience in a sales or customer service role.
3. Strong communication and interpersonal skills.
4. Ability to work in a fast-paced environment and manage stress.
5. Sales-driven mindset with a commitment to achieving targets.
6. Proficient with Microsoft Office Suite and CRM software.
7. Availability to work on weekends, holidays, and varying shifts as needed.
**Educational Qualifications:**
– Minimum: High school diploma or equivalent.
– Preferred: Associate’s or Bachelors degree in Sales, Marketing, Communication, or related field.
**Experience:**
– At least 1-2 years of experience in a call center or sales-focused role is preferred.
**Benefits:**
– Competitive hourly rate with performance-based incentives.
– Comprehensive health, dental, and vision insurance.
– Generous paid vacation and holiday leave.
– Extensive training and professional development.
– Discounts on Disney products, hotels, and park admissions.
– Supportive and engaging work environment.
**Company Overview:**
Disney is a global leader in entertainment and a household name known for enriching the lives of families through magical storytelling and experiences. Our mission is to entertain, inform, and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds, and innovative technologies that make ours the worlds premier entertainment company.
As a member of our team, you will be part of a family of dedicated professionals committed to creating joy and delivering the highest level of service to our loyal customers. Join us and play a vital role in continuing the legacy of fun, creativity, and innovation for which Disney is known!
Apply today and be part of the magic that only Disney can offer!
