ARE YOU FLUENT IN SPANISH & ENGLISH? ARE YOU READY TO WORK FROM HOME? APPLY NOW!
WE PROVIDE ALL EQUIPMENT – MUST PASS A BILLINGUAL SPANISH ASSESSMENT AND HAVE HIGHER THAN 90 MBPS INTERNET SPEED TO QUALIFY…
聲 * Must be fluent in Spanish and successfully pass a bilingual assessment to be considered for this role **
The is a remote position and requires a high-speed internet connection. ACT provides a computer and all necessary equipment. Must be local to the Carmichael, CA area.
Advanced Call Center Technologies is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking Customer Service Representative who are passionate about helping others, to join our team.
We offer:
路 PAID TRAINING!
路 Opportunities to advance within
路 Hourly, overtime, and tremendous bonus opportunities
路 Flexible full time schedules and stability!
路 Affordable benefits for you, your spouse, and/or children after 90 days
路 Paid time off and paid holidays after 90 days
Customer Service Representatives primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, and internet, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities for Customer Service Representative
路 Responds promptly to customer needs, solicits customer feedback to improve service
路 Maintains confidentiality, listen to others without interrupting
路 Speaks clearly and persuasively in positive or negative situations
路 Multi tasks to document while speaking with the consumer.
路 Demonstrates accuracy and thoroughness
路 Looks for ways to improve and promote quality
Minimum Qualifications for Customer Service Representative
路 Education: High School diploma or GED.
路 Must be able to successfully pass criminal background check
路 Data entry and basic computer skills
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
聲 Dental insurance
聲 Health insurance
聲 On-the-job training
聲 Paid time off
聲 Vision insurance
聲 Work from home
Language:
聲 SPANISH (Required)
Location:
聲 Carmichael, CA (Required)
Work Location: Remote
