Job Description: Cashier Team Member
Purpose…
At Floor & Decor, Cashiers play a crucial role in the success of daily operations. They are tasked with creating positive first impressions and providing a welcoming atmosphere for shoppers while maintaining a level of expertise in the brand’s procedures for handling transactions and returns.
Our company places a strong emphasis on finding employees with key features. These can include strong organizational skills, exceptional customer service, and a willingness to take on new challenges and responsibilities:
• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable
Essential Job Functions:
• Make the customer feel appreciated and valued by offering them a polite and welcoming greeting.
• Cultivate relationships with customers, inquire about their plans, recommend our products, and encourage excitement in their purchase.
• Providing exceptional customer service can help build trust, foster relationships, and receive positive feedback from customers.
• Understand the significance of complying with the company´s security measures.
• Operate in a manner that adheres to the company’s essential standards.
• Execute the checkout process by processing customer payments through the POS system.
• Follow established guidelines to process customer refunds and exchanges appropriately.
• To end your workday, wrap up by closing all registers and locking them tight so that no cash or valuable items are left exposed.
• Maintain strict adherence to the established procedures for cash, checks, and credit card acceptance.
• Comply with the predefined phone answering policies of the organization.
• Label, sort, and showcase inventory as required.
• Develop price tags that reflect any discounts or coupon codes that apply.
Minimum Eligibility Requirements:
• Participation is restricted to individuals who have turned 18 years or older
• Proficiency in basic math operations is crucial for interpreting data and making informed decisions in various professional settings
• Customer service experience
• The idea of visiting other outlets for support is on the table
Travel and environmental factors that are required by some professions can be demanding, both physically and mentally, posing challenges for employees:
• The employee may face a warehouse atmosphere and mobile transport on occasion throughout their job duties. The sound levels in the work environment are commonly peaceful to moderate.
Physical/Sensory Requirements:
• The Medium Work job description demands that the employee should have the capacity to apply a force weighing between 20 to 50 pounds at intervals, or apply a force weighing between 10 to 25 pounds frequently, or apply upto 10 pounds of force continuously during the performance of the job. The job duties involve transferring objects by lifting, carrying, pushing, pulling, or other related motions. Frequent manipulation of objects using the fingers and hands is a vital aspect of this job. Moreover, the employee may be required to stand, walk, reach out with their arms and hands, climb, balance, stoop, kneel, crouch, or crawl as the situation demands.
Benefits & Rewards:
• No matter what level of the company an employee works at, there are bonuses and incentives available to them. These extra rewards can help keep them motivated and focused, which in turn can lead to better performance and more success
• Career advancement opportunities
• Moving options for every state
• When a company does offer a discretionary match, employees may need to meet certain requirements, such as working a minimum number of hours per week or remaining with the company for a specified amount of time
• The Employee Stock Purchase Plan lets staff members purchase shares in their company at a reduced price, which can provide an affordable entry point for them to become shareholders
• Referral Bonus Program
• Corporate Discount Programs
• Those who qualify can take advantage of an extensive range of insurance policies, such as medical, dental, vision, and life insurance, for complete protection
About Floor & Decor:
Floor & Decor not only values but respects the diversity of its employees. It acknowledges that every person possesses inborn characteristics shaped by their cultural and physical backgrounds that they bring to their work. F&D aims to create an environment where all employees feel valued, included, and respected. The company provides its employees with benefits, support, and resources so that everyone can contribute their best to the company’s success.
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