The Offer
• Work in a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Flexible working options
Ideal Candidate
Key Responsibilities:
• Efficiently onboard new users and agents, guiding them through our processes.
• Communicate clearly and effectively with agents from various countries.
• Build strong relationships with clients, fostering a collaborative environment.
• Address and resolve client queries promptly to ensure satisfaction.
• Gather and report client feedback to enhance our services.
• Provide basic technical assistance and troubleshoot issues related to our platform.
• Stay updated on our products to deliver accurate information to clients.
• Collaborate with team members to ensure cohesive support.
Work Hours:
• 7 PM to 3 AM IST
What We Offer:
• Permanent work-from-home position with a flexible setup.
• Opportunities for professional growth and skill development.
• A supportive team environment with exposure to an… international client base.
The Profile
Qualifications:
• Excellent communication skills in English (verbal and written).
• Freshers are encouraged to apply; no prior experience is required.
• Strong willingness to learn and adapt in a fast-paced environment.
• Basic tech-savviness; familiarity with CRM tools is a plus.
• Ability to engage effectively with clients from diverse backgrounds.
• Strong organizational skills and attention to detail
The Employer
Our client is a leading global technology company that integrates platforms to deliver productivity. Our client combines strategy, design, and software engineering to help businesses succeed
