Client Support Specialist – Start Today
Job Summary:
Job Type: Full-Time
Salary: $45,000 – $55,000 per year
Working Hours: 9:00 AM – 5:00 PM
Company: Amazon
Location: Seattle, WA
Benefits: Health, Dental, Vision, Paid Training, Paid Vacations, 401(k)
Amazon is seeking an enthusiastic and customer-focused individual to join our team as a Client Support Specialist. You’ll play a key role in ensuring customer satisfaction by providing exceptional support and resolving client issues promptly and effectively.
Description:
As a Client Support Specialist, you will be responsible for handling customer inquiries, troubleshooting issues, and providing top-notch service to ensure our clients’ needs are met. This role requires excellent communication skills, a proactive mindset, and the ability to work well under pressure.
Requirements:
– High School Diploma or equivalent required; Bachelor’s degree preferred.
– Strong verbal and written communication skills.
– Ability to handle multiple tasks and prioritize effectively.
– Familiarity with CRM software and Microsoft Office Suite is a plus.
– Excellent problem-solving skills and attention to detail.
Responsibilities:
– Respond to client inquiries via phone, email, and chat in a timely manner.
– Troubleshoot and resolve customer issues, escalating when necessary.
– Maintain detailed records of customer interactions and transactions.
– Provide feedback to improve customer service processes and systems.
– Collaborate with other departments to ensure a seamless customer experience.
Benefits:
– Comprehensive Health, Dental, and Vision insurance plans.
– Paid Training and Continuous Learning Opportunities.
– Generous Paid Vacations and Holidays.
– 401(k) matching and financial planning resources.
– Employee discounts on Amazon products and services.
Educational Qualifications:
– High School Diploma or equivalent required.
– Bachelor’s degree in Business, Communications, or related field preferred.
Experience:
– Minimum 1 year of experience in a customer support or client service role.
– Experience in e-commerce or tech industry is a plus.
Company Overview:
Amazon is a global leader in e-commerce and technology, dedicated to making customers’ lives easier and more enjoyable. With a commitment to innovation and customer satisfaction, Amazon provides a dynamic and supportive work environment where employees can grow and thrive. Join us in our mission to be Earth’s most customer-centric company!
Apply today to start your journey with Amazon as a Client Support Specialist!
