COMMUNITY MODERATOR/ ENGAGEMENT SPECIALIST
(FX TRADING EXPERIENCE REQUIRED)
REMOTE | ANYWHERE
ROLE:
We are seeking a knowledgeable and passionate Community Moderator with hands-on experience in FX trading. This role will involve managing and engaging our online trading community, moderating discussions, fostering a positive and educational environment, and answering trading-related questions to support and build relationships with our members. The ideal candidate is well-versed in FX trading, understands the challenges and goals of traders, and can provide valuable insights to foster growth and engagement within our community.
KEY RESPONSIBILITIES:
• Community Engagement: Actively engage with community members across various platforms to promote a supportive and engagement atmosphere.
• Moderation: Ensure discussions remain respectful, on-topic, and aligned with community guidelines. Monitor content to keep discussions focused and valuable.
• FX Trading Insights: Share trading… knowledge, answer FX-related questions, and provide guidance based on personal trading experience, supporting both beginners and advanced members.
• Content Sharing: Curate and share valuable content such as trading tips, market analysis, educational materials, and updates on PrimeTime Funding events relevant to FX trading.
• User Support: Address inquiries, troubleshoot issues, and escalate complex questions to the appropriate team members as necessary.
• Data- Driven Improvement: Track and analyze engagement metrics, identifying trends and opportunities to improve community interactions and user satisfaction.
• Feedback Loop: Gather feedback from the community and communicate insights to internal teams to enhance the overall community experience and content.
REQUIREMENTS:
• Experience in FX Trading: Demonstrable experience in FX trading is essential, with a deep understanding of the FX market, trading strategies, and tools.
• Community Management: 1-3 years of experience managing online communities, moderating forums, or engaging with users on social media.
• Communication Skills: Strong written communication skills with an approachable and engaging tone.
• Platform familiarity: Familiarity with platforms and community forums where trading discussions are prevalent.
• Availability: Ability to work flexible hours, including weekends or evenings if necessary, to keep up with the active trading communities in multiple timezones.
SKILLS:
• Trading Knowledge: In-depth understanding of FX trading concepts, strategies, and terminology to effectively communicate with community members.
• Engagement: Skilled in fostering positive interactions and encouraging members to participate in discussions.
• Problem-Solving: Ability to address questions and challenges from the community, providing solutions and support.
• Analytical Skills: Capability to analyze community engagement date and implement strategies to increase member interaction.
• Adaptability: Able to stay up=tp-date with the latest trends in FX trading and online community management.
RESULTS:
• Increased Engagement: Foster a dynamic, supportive community that consistently grows in active participation and valuable discussion.
• Enhanced Community Support: Improve member satisfaction by providing timely, knowledgeable responses and building trust through engagement.
• Insightful Feedback: Collect valuable insights from community interactions to inform future content and engagement strategies.
• Positive Community Environment: Maintain a welcoming, respectful atmosphere where traders feel comfortable sharing and learning together.
LOCATION:
• Remote with flexibility.
A&S COMPANIES CORE VALUES
Pursuit of ExcellenceWe are committed to continuous improvement and excellence in every endeavor. We thrive on challenges, pushing ourselves beyond limits to set new standards. Our goal is to outperform both the competition and our own past achievements.
Authentic CommunicationWe foster an environment of open, honest, and constructive dialogue. We believe in delivering the truth with respect and kindness, creating trust, promoting collaboration, and ensuring everyone is united in pursuit of our goals.
Integrity at All TimesWe hold ourselves to the highest ethical standards, always doing whatÂ’s right, even in the absence of recognition. Our actions are guided by respect and integrity, which shape our professional and personal conduct, and are the foundation of our reputation.
Job Type: Contract
Pay: From $800.00 per month
Schedule:
• Evenings as needed
• Monday to Friday
• Weekends as needed
Application Question(s):
• Elaborate on your trading experience:
Work Location: Remote
