Description:
• Help protect brands from harmful content on various social media platforms
• Promote a positive community by issuing responses and removing negative brand sentiments
• Monitor content using our online platform
• Maintain constant communication with your shift manager
• Rapidly identify online communication and stay up to date with social media trends
• Ensure policies and guidelines are followed accordingly
• Understand brand policies to analyze information and make the correct decisions
Requirements:
• A High School Diploma or equivalent
• A personal PC/laptop with a working webcam
• General knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc)
• A good working home environment with a stable internet connection
• Must have experience in content moderation, marketing, or social media management
• Any form of experience in Social Media and Customer Service (non-voice) is a plus!
• The ability to work an 8-hour shift, on a… rotating schedule, and be flexible to work on weekends.
• Excellent communication skills in English and Spanish, both written and oral.
• Additional languages are a PLUS!
Benefits:
• 100% Remote position
• Healthcare reimbursement
• Continuous learning experience & career growth opportunities
• Offers competitive compensation based on location market rates
• A great opportunity to work with some of the world’s coolest and most innovative brands
• A welcoming environment where even your feedback and suggestions are all being taken into consideration
• Enjoy working in a diverse & global team environment – BrickBrands team members come from different backgrounds
