Job Description
Delta Airlines is looking for a dedicated and enthusiastic Customer Service Agent to join our team. As a Customer Service Agent, you will play a vital role in ensuring a positive experience for our passengers. Your primary responsibilities will include assisting customers with their travel needs, resolving any issues that arise, and providing exceptional service. If you excel in… communication, problem-solving, and have a passion for helping others, we want you to be part of our dynamic team at Delta Airlines.
Job Type
Full-time
Working Hours: 9:00 AM 5:00 PM, Monday to Friday
Responsibilities
Assist customers with booking and flight changes
Provide information about flight schedules, delays, and cancellations
Handle customer inquiries and complaints professionally
Ensure compliance with Delta Airlines policies and procedures
Coordinate with other departments to resolve issues
Process payments and refunds
Maintain accurate records of customer interactions
Offer support during emergencies or flight disruptions
Benefits
Competitive hourly salary
Dental insurance
Health and wellness programs
Employee travel benefits
Paid time off
Retirement savings plan
Hourly Salary Range
$25 $45 per hour
Job Requirements
High school diploma or equivalent
Previous customer service experience preferred
Excellent communication skills
Ability to work in a fast-paced environment
Proficiency in basic computer applications
Legal authorization to work in the United States
Location
United States
Basic Educational Requirements
High school diploma or equivalent is required. Additional certifications in customer service or related fields are a plus.
Positive Work Environment
Delta Airlines prides itself on fostering a positive and inclusive work environment. We believe in teamwork, mutual respect, and providing opportunities for growth and development. Our employees are our greatest asset, and we are committed to supporting them in every way possible.
Company Description
Delta Airlines is a leading global airline, known for its exceptional customer service and extensive route network. We are committed to connecting people and cultures around the world while ensuring the highest standards of safety and reliability. At Delta Airlines, we believe in fostering a positive work environment where employees can thrive and grow. Join our team and be part of a company that values dedication, innovation, and excellence in everything we do.
How to Apply
To apply for the Customer Service Agent position at Delta Airlines, please visit our website and complete the online application form
