Description:
• Serve as the first point of contact for clients, providing timely and professional responses to inquiries.
• Address and resolve client issues or concerns with a focus on customer satisfaction.
• Assist clients with travel arrangements, including flights, accommodations, transportation, and itineraries.
• Research and recommend travel options based on client preferences and budget.
• Perform general administrative tasks such as scheduling meetings, managing calendars, and coordinating with other team members.
• Prepare and maintain documentation, reports, and presentations as required.
• Accurately input and update data into company systems and databases.
• Maintain organized records and ensure data integrity.
• Provide support to senior consultants and other team members as needed.
• Assist with project coordination and follow-up tasks.
Requirements:
• Proven experience in customer service, administrative support, or related fields.
• Experience with travel booking and planning is a plus.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Detail-oriented with a commitment to accuracy and quality.
• Ability to work independently and as part of a remote team.
Benefits:
• Competitive Salary: Attractive compensation based on experience and skills.
• Flexible Schedule: Enjoy the freedom of a remote work environment with flexible working hours.
• Health and Wellness: Comprehensive health, dental, and vision insurance plans.
• Retirement Savings: 401(k) plan with company match to help you save for the future.
• Professional Development: Opportunities for ongoing training and career growth.
• Paid Time Off: Generous PTO and holiday leave to support work-life balance.
• Technology Stipend: Financial support for home office setup and equipment.
• Team Culture: Engage in regular virtual team-building activities and maintain a supportive work environment.