Customer Service Associate (Immediate Openings) – Pembroke Pines
Job Summary
Join our team as a Customer Service Associate at Amazon in Pembroke Pines, Florida! We have immediate openings available. This is a full-time position with a competitive hourly wage of $15 – $18 per hour, depending on experience. Working hours are typically 9 AM to 5 PM. Our company offers fantastic benefits, including health and dental insurance, paid training, and paid vacations.
Job Description
As a Customer Service Associate, you will be the first point of contact for our customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring a positive customer experience. You will work in a dynamic environment where you will be trained to use our systems and tools to assist customers efficiently.
Requirements
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer literacy.
- Problem-solving skills and attention to detail.
Responsibilities
- Respond to customer inquiries via phone, email, or live chat.
- Resolve customer complaints and issues with empathy and efficiency.
- Maintain accurate records of customer interactions and transactions.
- Provide information about products and services.
- Collaborate with other departments to ensure customer satisfaction.
Benefits
- Health and Dental Insurance
- Paid Training
- Paid Vacations
- Employee Discount
- Retirement Plan
Educational Qualifications
- High school diploma or equivalent required.
- Further education or certifications in customer service is a plus.
Experience
- Previous customer service experience is preferred but not required.
- Experience in retail, hospitality, or a related field is advantageous.
Company Overview
Amazon is one of the worlds largest and most innovative companies, dedicated to providing the best in customer service and satisfaction. We pride ourselves on our commitment to our employees, offering a supportive and dynamic working environment where you can develop your skills and grow your career. Join us in Pembroke Pines, Florida, and be a part of our dedicated team working to deliver smiles to customers around the globe.
