iremote.grstudy1 Customer Service Call Center – Duluth On Site $18/hr

Customer Service Call Center – Duluth On Site $18/hr

  • Anywhere

Employer Industry: Healthcare Services

Why consider this job opportunity…
– Opportunity for career advancement and growth within the organization
– Supportive and collaborative work environment
– Chance to make a positive impact on patient satisfaction and care
– Work in a dynamic environment focused on patient-centric solutions
– Flexible scheduling may include evening and weekend availability

What to Expect (Job Responsibilities):
– Obtain and process authorizations for patient reorders
– Resolve patient issues and ensure accurate processing via phone and documentation
– Ensure patients have all required medical documentation for billing services
– Handle inbound and outbound calls from patients’ physicians and referral sources
– Maintain a strong understanding of medical documentation and insurance requirements

What is Required (Qualifications):
– Minimum high school diploma or GED equivalent
– Proficient computer literacy, including strong keyboarding skills
– Strong attention to detail and exceptional multi-tasking abilities
– Excellent communication skills, both verbal and written
– Customer service experience preferred

How to Stand Out (Preferred Qualifications):
– Previous experience in a healthcare-related customer service role
– Familiarity with medical documentation and insurance processes
– Ability to demonstrate strong phone and email etiquette
– Experience working in a fast-paced call center environment
– Flexibility to adapt to varying schedules and patient needs

#HealthcareServices #PatientAdvocacy #CareerOpportunity #CustomerSatisfaction #FlexibleScheduling

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