Job Summary
Job Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 8 AM – 5 PM (Monday to Friday)
Company: Amazon
Location: Boise, Idaho
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)
Amazon is seeking enthusiastic and dedicated individuals to join our team as Customer Service Executives at our Boise, Idaho location. This entry-level position is perfect for those looking to start a career in customer service with a leading global company.
Job Description
As a Customer Service Executive, you will be the first point of contact for our customers. You will assist with inquiries, provide product information, and resolve issues in a timely manner. Your role is crucial in ensuring customer satisfaction and maintaining the high standards of service that Amazon is known for.
Requirements
– High School Diploma or equivalent
– Strong communication skills
– Basic computer proficiency
– Ability to work in a fast-paced environment
– Problem-solving skills
– Positive attitude and willingness to learn
Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Provide accurate information about products and services
– Resolve customer issues in a professional manner
– Maintain customer records by updating account information
– Collaborate with other departments to ensure customer satisfaction
– Uphold company policies and procedures
Benefits
– Comprehensive Health and Dental coverage
– Paid Training programs
– Paid Vacation days
– 401(k) retirement plan
– Employee discounts
– Career advancement opportunities
Educational Qualifications
– High School Diploma or equivalent required
– Additional certifications in customer service are a plus
Experience
– Prior experience in customer service is preferred but not required
– On-the-job training will be provided
Company Overview
Amazon is a global leader in e-commerce and technology, renowned for our innovative and customer-centric approach. We offer a dynamic and inclusive work environment where employees are valued and encouraged to grow. Joining Amazon means being part of a vibrant community that is committed to making a difference in the world of commerce and beyond.
Apply today to become a part of the Amazon family and embark on a rewarding career journey!
