*Job Title: Customer Service Representative**
*Location: Oxnard, CA**
*Job Type: Full-Time/Part-Time Available…
### Job Brief:
We are currently seeking enthusiastic Customer Service Representatives to join our dynamic team at **Oxnard Customer Care Solutions**. This position offers both full-time and part-time opportunities, ideal for candidates looking to work in a supportive and client-focused environment.
*Salary:** Competitive hourly rate commensurate with experience
*Working Hours:** Flexible scheduling options available; typical shifts include mornings, evenings, and weekends
*Benefits:**
Health, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO) including vacation, sick days, and holidays
Employee discounts and perks
Opportunities for advancement and professional growth
### Job Description:
As a Customer Service Representative, you will be the first point of contact for our customers, helping to solve their issues and enhance their experience with our services. You will be expected to maintain high levels of customer satisfaction and work efficiently in a fast-paced environment.
*Responsibilities:**
Respond to customer inquiries via phone, email, or face-to-face interactions
Provide accurate information about products and services
Resolve complaints and issues with a positive attitude and in a timely manner
Process orders, forms, applications, and requests
Keep records of customer interactions, transactions, comments, and complaints
Communicate and coordinate with colleagues as necessary
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
*Requirements:**
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma or equivalent; college degree preferred
*Restrictions:**
Must be able to work onsite in Oxnard, CA
Must be eligible to work in the United States
No remote work options available
### Company Description:
Oxnard Customer Care Solutions is a leading provider of customer service and support in the Southern California region. We pride ourselves on creating an inclusive, supportive, and innovative work environment where our employees can thrive. Our dedication to customer satisfaction and employee growth makes us an ideal place for those looking to start or advance their career in customer service.
### Work Environment:
Our office in Oxnard is designed to foster productivity and collaboration. With ergonomic workstations, a well-stocked break room, and regular team-building activities, we ensure our staff feels motivated and valued every day.
*To Apply:**
Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for our team. We look forward to hearing from you and exploring how you can contribute to our team at Oxnard Customer Care Solutions.
This job post not only outlines the role and responsibilities but also provides a comprehensive view of the benefits and working conditions, helping attract qualified candidates who are aware of what the job entails and the company culture.
Apply For This Job Directly
