Job Title: Customer Service Representative
Job Description…
Answer calls, emails and/or other requests from patients and/or healthcare providers while meeting or exceeding service level goals. Handle incoming calls and outbound calls per shift. Accurately and completely capture information and update systems appropriately. Provide availability, tracking, and shipping information for patientÂ’s medication as needed. Assist new and returning patients with their application process for services.
Skills
• Pharmacy
• Customer Service
Job Type
This is a contract position with a duration
Work Site
This is a 100% on-site position in Louisville, Kentucky.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
