We are in search of someone who is well-spoken and experienced with finding and expediting resolutions for customers most efficiently and satisfactorily, to join our team as a Customer Service Rep.
Responsibilities…
• Answering Incoming Calls: In many instances, you will be the first point of contact for new and existing customers.
• Identify and address needs to achieve optimal satisfaction.
• Provide accurate, in depth, and valid information using learned knowledge and established techniques.
• Develop and maintain knowledge base of new and evolving equipment.
• Work with team leaders and management towards meeting objectives, goals, and quotas
• Follow company procedures, guidelines and policies.
• Build sustainable new customer relationships with integrity, trust, and compassion.
• Manage and process multiple concerns simultaneously.
• Take control of your income by driving into a career with incredibility high earning potential!
If you can:
– Be on time and punctual
– Have a pleasant phone voice and be energetic
– Love helping people
Then we want you to start immediately, if you think you’re qualified!
Job Types: Full-time, Part-time
Pay: $20.66 – $31.61 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home
Shift:
• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift
• Rotating shift
• Split shift
Education:
• High school or equivalent (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: Remote