Customer Service Representative
Hours: M-F, 8-5 | Pay: $25 – $28/hr DOE
Are you a detail-oriented customer service professional with a knack for handling fast-paced environments? Join a stable, well-established company with a big-business feel and a family-friendly atmosphere! WeÂ’re looking for a Customer Service Representative to support client needs and facilitate smooth, timely shipments. This is a temporary to hire opportunity.
Responsibilities:
• Accurately enter and maintain sales orders, and process paperwork for daily shipments.
• Coordinate customer requests, including quoting and tracking expedite orders.
• Communicate product details and updates with customers via phone and email.
• Monitor customer portals to ensure timely response to order changes and requests.
• Support production scheduling, handle Return Material Authorizations, and prepare regular management reports.
• Assist with data analysis, inventory, and continuous improvement initiatives.
Qualifications:
• 2-4+ years of customer service experience, ideally in manufacturing.
• Strong Excel and computer skills; familiarity with Microsoft Office.
• Excellent communication, phone etiquette, and interpersonal skills.
• BachelorÂ’s degree preferred, Associate’s or relevant 2-year degree required.
For immediate consideration, please submit your resume to [email protected].
CPS Recruitment is an EOE.
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