Job Summary
Job Type: Full-time
Salary: $15.00 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: Texas, US
Benefits:
- Health Insurance
- Dental Insurance
- Paid Training
- Paid Vacations
Description
Amazon is seeking enthusiastic and dedicated Customer Service Representatives for immediate openings at our Texas location. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing prompt, friendly, and professional support to our customers.
Requirements
- High School Diploma or GED equivalent
- Excellent communication skills, both written and verbal
- Ability to handle high volume calls in a professional manner
- Basic computer skills and familiarity with email and chat applications
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a timely and efficient manner
- Provide information about products and services
- Document and update customer records based on interactions
- Follow communication procedures, guidelines, and policies
Benefits
- Competitive salary and benefits package
- Comprehensive health and dental insurance
- Paid training and ongoing development opportunities
- Generous paid vacation and holiday leave
Educational Qualifications
- High School Diploma or equivalent required
- Additional certification in customer service management is a plus
Experience
Previous experience in customer service or a related field is preferred but not required. We provide extensive training to ensure your success.
Company Overview
Amazon is a globally recognized leader in e-commerce and technology, committed to delivering exceptional products and services to customers worldwide. At Amazon, we value our employees and strive to create a supportive and inclusive workplace where everyone can thrive. Join our team and be a part of a company that is constantly innovating and growing.
If you are passionate about customer service and are looking for a rewarding career opportunity, apply now to join the Amazon team in Texas!
