Customer Service Representative (Immediate Openings) – Broken Arrow
**Job Type:** Full-Time
**Salary:** $15-$18 per hour
**Working Hours:** 8:00 AM – 5:00 PM
**Company:** XYZ Corporation
**Location:** Oklahoma
**Benefits:** Health, Dental, Vision, Paid Training, Paid Vacations, 401(k) Matching
Job Summary:
XYZ Corporation is seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives in Broken Arrow, Oklahoma. We are looking for candidates who can provide top-notch service to our customers, addressing their needs and resolving their issues efficiently. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
Description:
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, complaints, and requests, ensuring that each customer feels valued and satisfied. Your role is crucial in maintaining the company’s reputation and fostering positive relationships with our clientele.
Requirements:
– High school diploma or equivalent
– Outstanding communication and interpersonal skills
– Proficiency in basic computer applications
– Ability to work in a fast-paced environment
– Problem-solving skills and attention to detail
– Previous customer service experience is a plus but not mandatory
Responsibilities:
– Manage incoming calls and customer service inquiries
– Identify and assess customers needs to achieve satisfaction
– Build sustainable relationships and trust with customer accounts through open and interactive communication
– Provide accurate, valid, and complete information by using the right methods/tools
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
– Keep records of customer interactions, process customer accounts, and file documents
– Follow communication procedures, guidelines, and policies
Benefits:
– Comprehensive health, dental, and vision insurance
– Paid training programs
– Paid vacation and sick leave
– 401(k) matching program
– Opportunities for career development and advancement
Educational Qualifications:
– High school diploma or equivalent required
– Additional certifications in Customer Service Management or related fields are a plus
Experience:
– Previous experience in a customer support role is advantageous but not required. We provide extensive training to the right candidates.
Company Overview:
XYZ Corporation is a leading provider of customer service solutions across the United States. We pride ourselves on our commitment to customer satisfaction and our dedication to fostering a supportive and dynamic work environment. With a focus on innovation and excellence, we strive to provide our clients with the best service possible, ensuring their needs are met with professionalism and care.
Join our team and be a part of a company that values your growth and success. Apply today to become a Customer Service Representative at XYZ Corporation in Broken Arrow, Oklahoma!
