Job Description
We are looking for a student to provide customer service to our online customers. The ideal candidate will be friendly, patient, and have excellent communication skills.
Responsibilities:
? * Answer customer inquiries via phone, email, and live chat
? * Resolve customer complaints and issues
? * Provide product and service information
? * Process orders and returns
? * Upsell and cross-sell products and services
? * Gather customer feedback and make recommendations for improvement
? Qualifications:
? * Strong communication skills, both written and verbal
? * Ability to work independently and as part of a team
? * Ability to handle customer complaints and issues in a calm and professional manner
? * Proficient in Microsoft Office Suite
? * Experience with customer service software
? * Available to work flexible hours around school schedule
? Benefits:
? * Competitive pay
? * Flexible work hours
? * Remote work opportunity
? * Opportunity to learn and grow in your career
? * Chance to gain valuable experience in a professional setting
? * Support from a team of experienced professionals
? If you are a student with the skills and experience listed above, we encourage you to apply for this position. We offer a competitive pay, flexible work hours, and a remote work opportunity. We look forward to hearing from you!
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Apply!