Job Description
Job Description
…
Customer Service Representative – Cantonese-English working remotely in California, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What YouÂ’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether itÂ’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youÂ’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, YouÂ’ll
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
• Bilingual in English, Cantonese, Korean, Cambodian, Armenian, Mandarin
• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>25mbps).
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $22.65 plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit www.hellottecbenefits.com for more information
