Employer Industry: Financial Services
Why consider this job opportunity…
– Competitive pay starting at $20.05 per hour
– Day 1 health benefits offered
– Onsite childcare and fitness center available
– Flexible work strategies post-training
– 401(k) match and tuition reimbursement for continued education
– Collaborative team environment fostering growth and support
What to Expect (Job Responsibilities):
– Assist in evaluating and resolving customer service inquiries across various platforms
– Utilize multiple computer systems to complete tasks and address account inquiries
– Maintain a working knowledge of specific Citi products and services
– Analyze potential risks and propose solutions tailored to client needs
– Ensure compliance with laws and regulations while providing an exceptional client experience
What is Required (Qualifications):
– 1-3 years of work experience in a related role
– Proficient in Microsoft Office and Windows Operating Systems
– Experience in solving customer service inquiries
– Effective verbal and written communication skills
– Ability to work in a fast-paced environment
How to Stand Out (Preferred Qualifications):
– Strong technical and data entry skills, including proficiency with a 10-key touchpad
– Proven ability to navigate multiple systems and customer service platforms simultaneously
#CustomerSupport #FinancialServices #CareerOpportunity #CompetitivePay #EmployeeBenefits
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