Hi! It’s SplitMetrics, a remote-first team of experts building the future of mobile marketing. Top app developers turn to us for intelligent data-driven solutions designed for Apple Search Ads scale, A/B testing, and market insights.
Why SplitMetrics?
• For almost 9 years, we’ve been at the forefront of mobile marketing industry, providing an ecosystem of market-leading technologies.
• An Apple Search Ads Partner, SplitMetrics is the 1st company to build the Apple Search Ads management platform.
• Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
• Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
• Acquired App Radar in 2023 to extend our product capabilities and expand market share.
• Integrated AI into our strategic approach.
• Effectively collaborate across 20+ countries with a remote-first and supportive culture.
Our customer base is growing and weÂ’re looking for a proactive and reliable person to fit this position.
In this role you will:
• Serve as the primary post-sales point of contact for a variety of small-middle business customers.
• Set a “one-to-many” approach to drive smart and remarkable results (i.e. conduct webinars on specific topics, use email cadency etc).
• Utilize in-depth product and industry knowledge to increase the adoption of SplitMetrics Acquire.
• Develop a deep understanding of each customer’s business objectives and industry challenges. Work on knowledge base creation to close this gap.
• Help customers achieve maximum value from SplitMetrics Acquire and achieve their business objectives.
• Responsible for identifying opportunities for upselling and cross-selling within existing accounts (SplitMetrics ecosystem cross-selling).
• Proactively engage with customers to secure renewals and drive customer retention.
• Proactively identify portfolio risks and weaknesses, develop strategic steps to prevent it.
• Distribute customer needs/ suggestions/ feedback across Sales, Marketing, Product and Support teams.
• Collaborate closely with the Apple team on selected list of clients to drive further expansion and align on joint strategy.
About you:
• Fluent English.
• Experience in the client-facing roles.
• Strong communication and presentation skills.
• Customer-oriented mindset and attitude.
• Analytical and strategic way of thinking.
• Conflict prevention and resolution skills.
• Accountability for results.
What is there for you?
• Time Off: Vacation and public holidays following your country’s regulations. Additional 6 PTOs annually for personal rejuvenation.
• Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
• Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
• Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
• Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
• Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
• Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
Our Culture
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
• Move Fast
• Get Sh*t Done
• Build Together
• Strive for Transparency
• Own What You Do
• Learn + Share = Excel