Job Summary
**Job Type:** Full-Time
**Salary:** $15 – $20 per hour
**Working Hours:** 40 hours per week
**Company:** Amazon
**Location:** Washington, DC
**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k) matching, Employee Discounts
Amazon is seeking a highly motivated Customer Support Executive to join our team in Washington, DC. This entry-level position offers an excellent opportunity to launch your career in customer service with one of the world’s most renowned companies. Enjoy a supportive work environment, extensive benefits, and opportunities for career growth.
Description
As a Customer Support Executive at Amazon, you will be the first point of contact for our valued customers. You’ll address inquiries, resolve issues, and ensure a seamless customer experience through various communication channels, including phone, email, and chat.
Requirements
– High school diploma or GED
– Strong communication skills, both written and verbal
– Basic computer proficiency
– Problem-solving abilities
– Ability to handle a high volume of inquiries
Responsibilities
– Respond to customer inquiries via phone, email, and chat
– Resolve customer issues promptly and efficiently
– Provide product and service information
– Document and track customer interactions
– Escalate complex issues to appropriate departments
– Follow up with customers to ensure resolution
Benefits
– Competitive hourly wage
– Health insurance
– Dental and vision coverage
– Paid training programs
– Paid vacations and holidays
– 401(k) matching
– Employee discounts on Amazon products
Educational Qualifications
– High school diploma or GED required
– Additional certifications in customer service are a plus
Experience
– No prior experience required; on-the-job training will be provided
– Previous customer service experience is an advantage
Company Overview
Amazon is a global leader in e-commerce and technology, dedicated to creating a seamless shopping experience for its customers. With a focus on innovation and customer satisfaction, Amazon offers diverse career opportunities and a dynamic work environment. Join us and be part of a team that values your contribution and fosters professional growth.
