Customer Support Executive – Hiring Immediately
Job Summary
Job Type: Full-Time
Salary: $18 – $22 per hour
Working Hours: 9 AM – 5 PM, Monday to Friday
Company: Amazon
State Location: California
Benefits
– Health Insurance
– Dental Insurance
– Paid Training
– Paid Vacations
– 401(k) Plan
Description
Amazon is seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in California. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!
Requirements
– High School Diploma or equivalent
– Excellent verbal and written communication skills
– Proficiency in MS Office Suite
– Ability to handle multiple tasks simultaneously
– Strong problem-solving skills
– Prior customer service experience is a plus
Responsibilities
– Provide exceptional customer support through phone, email, and chat
– Resolve product or service issues by clarifying the customer’s complaint
– Determine the cause of the problem, select and explain the best solution to solve the issue
– Expedite correction or adjustment; follow up to ensure resolution
– Maintain customer records by updating account information
– Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Educational Qualifications
– High School Diploma or equivalent required
– Bachelors degree in Communication, Business, or related field is a plus
Experience
– Minimum of 1 year of experience in customer service or a related field preferred
Company Overview
Amazon is a global leader in e-commerce and technology, consistently ranked among the worlds most innovative and admired companies. With a commitment to customer satisfaction and cutting-edge technology, Amazon provides a dynamic environment for growth and success. Join us and be part of a team that strives to make a difference every day.
Apply now to embark on a fulfilling career with Amazon!
