Customer Support Jobs [Entry Level] – Frisco
Job Summary
Job Type: Full-Time
Salary: $15 – $18 per hour
Working Hours: 40 hours per week
Company: Amazon
Location: Frisco, TX
Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k)
Amazon is looking for dynamic and customer-focused individuals to join our team as Entry-Level Customer Support in Frisco, TX. This role involves providing top-notch customer service and assistance to our customers, ensuring they have a seamless and satisfactory experience with Amazon.
Description
The Customer Support Representative will handle a variety of customer inquiries and issues, including order status, product information, and account management. This position is ideal for someone who enjoys problem-solving and helping others.
Requirements
- High school diploma or equivalent
- Strong communication skills, both verbal and written
- Basic computer knowledge and typing skills
- Ability to work in a fast-paced environment
- Positive attitude and excellent interpersonal skills
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues efficiently and effectively
- Maintain accurate records of customer interactions
- Provide information about products and services
- Work closely with team members to achieve performance targets
Benefits
- Health and dental insurance
- Paid training programs
- Paid vacations and holidays
- 401(k) retirement plan
- Employee discounts on Amazon products
Educational Qualifications
- High school diploma or equivalent required
- College degree preferred but not necessary
Experience
- No prior experience required; on-the-job training provided
- Previous customer service experience is a plus but not mandatory
Company Overview
Amazon is a global leader in e-commerce and cloud computing, dedicated to providing the best possible customer experience. We innovate and invest in your growth, ensuring you have the tools and support to succeed in your role. Join our team and be part of a dynamic and fast-growing organization committed to excellence.
If you are ready to start your career in customer support and are passionate about helping others, apply now to join Amazon in Frisco, TX!
